Every item in our vast emporium is printed, embroidered or engraved just for you; this of course takes time.

From the moment your order is received you can be assured that it will get our fullest attention and will be shipped once it is ready. Be mindful that this could, in some cases take up to 21 days so please allow for this when ordering.

If your order is urgent or needs priority attention please send us an email to


Ok so if your product is defective or you are not satisfied that we have met with our promise to provide high quality goods, you can of course get in touch with us to tell us what the issue is. We will endeavour to correct the problem at the earliest  opportunity so you can have peace of mind that we will look after you.

In the event of products falling below your expectations please emails us at